Caitlin So completed her student placement with ADS from February to July 2024. Her time at ADS was a great opportunity to develop her skills and make meaningful connections with culturally and linguistically diverse communities.
What drew you to volunteer and/or to do your student placement with ADS?
When asked what my areas of interest were for my first social work placement, I said that I was interested in working within the community. I was then assigned to Advance Diversity Services and realised that the diversity and values of the organisation was going to be a good place for me to learn and develop my skills as a social worker.
What are you studying and where?
I am in my third year of Bachelor of Social Work (Honours) at University of New South Wales.
How has your personal history and/or your cultural background informed your work with ADS?
I was born and raised in Australia; however, my mother is a refugee from Cambodia and my father migrated from Macau when he was 8 years old. Growing up, I had the privilege of being part of different communities, however I always felt a little displaced. Being able to work at ADS has allowed me to further grow my identity and connect with CALD communities. My own experiences and the theoretical knowledge I have gained from university has informed my practice at ADS by being empathetic and culturally receptive.
What ADS programs have you assisted with and how have you been encouraged to apply your studies and/or expand your skills in your role?
I have had the privilege of working with a number of individuals on the Settlement team. I mainly supported the Specialised Intensive Services program (SIS) in case management. The SIS program allowed me to expand my knowledge of settlement and services in Australia. I also supported the Domestic and Family Violence (DFV) program. These programs showed me how ADS values the strengths of their clients and communities and works hard towards supporting and empowering them. I also helped organise the Refugee Week event where we held a Multicultural Poetry Slam at Hurstville Library.
What has been the most challenging work you have done with ADS during your time as a volunteer / student?
Being part of the SIS program opened my eyes to the systemic issues within our society. It was challenging to clearly see the barriers that newly arrived migrants and vulnerable communities have to face. It was also challenging to see the lack of support, funding and empathy from other services and programs.
What strengths have you brought to your role / placement?
My main strength has been my empathy, being able to listen and strengthen my interpersonal communication skills. Having these skills allowed me to exercise my patience and build a trusting connection with clients.
What has been your proudest moment, greatest achievement, deepest connection in your time at ADS?
My proudest moment at ADS was being able to be part of the ADS Refugee Week Multicultural Poetry Slam. Working closely with the Community Capacity Building Coordinator and Georges River Council allowed me to strengthen my skills in community organising and event planning. The event was truly inspiring with multiple poets speaking their stories in language. Being able to create a safe and welcoming space for the poets and attendees made me feel especially proud to be working at ADS with like-minded people.
“Be You With Us” is ADS’ tagline, and it reflects the organisation’s commitment to welcoming and accepting everyone of all ages, gender, culture, sexuality, and religious beliefs. How have you been encouraged to “Be You With Us” during your time with ADS?
Throughout my time at ADS, I have been encouraged to speak up, take lead and be myself. From organising Refugee Week to our lunchroom chats, being at ADS made me feel safe and comfortable to express myself.
What more should the Australian Government be doing to welcome migrants and refugees and to ensure they find the support they need to adjust quickly and well to life in Australia?
It is easy to make judgments on the Government and the policies they implement. While I do believe they should be doing more in terms of funding programs and support, I believe it is up to all of us as a society in Australia to be more welcoming, empathetic and supportive to newly arrived migrants and refugees.
What is your ultimate goal and how has the work you’ve done with ADS equipped you for what you would like to do next?
My goal as a social worker is to be an advocate for vulnerable communities and support individuals through the complex systems and policies of society. I hope that my skills and knowledge can be utilised to support and empower individuals and make a systemic change together.
Please finish this sentence: I love ADS because …
…of the dedication and support provided to the communities and clients.
