Volunteering and completing her student placement with Advance Diversity Services (ADS) has been a transformative experience for Tahlia New. Tahlia is proud of the role she has played in supporting individuals to face complex challenges and hopes to apply the skills she has gained at ADS in her future practice.
What drew you to volunteer and/or to do your student placement with ADS?
What drew me to volunteer and pursue a student placement with ADS was the opportunity to build on my growing interest in working with people from diverse backgrounds. Since my last student placement, I have developed a deeper understanding of how cultural factors shape individuals’ experiences, particularly in relation to domestic and family violence. ADS offers a unique environment where I can expand my knowledge and skills in this space, while working with people from various cultural, social and economic backgrounds. I saw this placement as a chance to enhance my cultural responsiveness, deepen my understanding of the complex challenges people face in the Domestic Family and Sexual Violence (DFSV) context and learn how to provide more effective support to people from diverse communities.
What are you studying and where?
I am a fourth year Bachelor of Social Work student studying at The University of Wollongong. This 500 hour placement is also the end of my degree. After this I will graduate as a qualified social worker.
How has your personal history and/or your cultural background informed your work with ADS?
As a fourth-year social work student, I’ve had the opportunity to develop a wide range of skills throughout my studies. My previous experience in youth work has been particularly valuable, providing me with a strong set of portable skills that have proven to be an asset during this placement. These skills have enabled me to work collaboratively within a team, identify individual strengths and find practical solutions to challenges that arose in my time at ADS.
What ADS programs have you assisted with and how have you been encouraged to apply your studies and/or expand your skills in your role?
During my time at ADS, I have been deeply involved in DFSV case management, where I have had the privilege of supporting individuals from Culturally and Linguistically Diverse (CALD) backgrounds in accessing vital services and resources. This experience has been pivotal in translating theoretical knowledge into practical application, particularly in integrating trauma-informed and culturally responsive practices into direct service delivery. It has also emphasised the critical importance of working collaboratively with individuals, empowering them to navigate their journeys toward healing and resilience in a way that honours their unique cultural identities and lived experiences. I have also been involved in a community development project which has focused on training community and religious leaders on how to facilitate discussions surrounding DFSV in a culturally responsive manner.
What has been the most challenging work you have done with ADS during your time as a student?
The most challenging aspect of my student placement has been navigating the complex service and resource systems in Australia, especially when working with individuals who speak English as a second or third language. These systems are often designed in a way that makes them difficult to access, which can create additional barriers for both clients and service providers. I have learned that in these situations, it’s crucial to be strategic and prioritise your efforts. Understanding that you can’t fix everything at once, you need to choose your battles carefully and focus on what will best serve the individual you’re working with. This often involves advocating for simpler pathways to support, while also being patient and persistent in ensuring people get the assistance they need. It’s a delicate balance between respecting the system’s constraints and striving for the best possible outcomes for those you support.
What strengths have you brought to your role?
The strengths I brought to my role at ADS include a collaborative approach, which has been key in working with others. This approach values shared ideas and emphasises the strengths of each individual. This has been effective in achieving positive outcomes with ADS. My willingness to learn has allowed me to understand and respond to others’ needs with empathy and support. This commitment to growth has helped me continually improve, contribute effectively to the team and thoughtfully navigate challenges.
What has been your proudest moment, greatest achievement, deepest connection in your time at ADS?
Throughout my time at ADS, I have had the privilege of working alongside a diverse range of individuals who come into the organisation seeking support. It has been a rewarding experience to witness their transformative journey towards empowerment, as they gain the skills, confidence and resources needed to take control of their lives and create positive change. Seeing their progress and growth has been incredibly inspiring and I feel honoured to have played a role in their path to greater independence and success.
‘Be You With Us’ is ADS’ tagline, and it reflects the organisation’s commitment to welcoming and accepting everyone of all ages, gender, culture, sexuality, and religious beliefs. How have you been encouraged to ‘Be You With Us’ during your time with ADS?
During my time with ADS, I have been encouraged to ‘Be You With Us’ by experiencing a supportive and inclusive environment where diverse perspectives are valued. The organisation fosters a culture of respect and acceptance, making everyone feel comfortable expressing their true selves, regardless of background or identity.
What more should the Australian Government be doing to welcome migrants and refugees and to ensure they find the support they need to adjust quickly and well to life in Australia?
The Australian Government should enhance support for migrants and refugees by improving access to essential services. For newly arrived individuals, navigating these services can be challenging. The government should offer greater assistance with accessing support, such as help with form filling, securing employment opportunities and finding affordable housing. Additionally, investing in community capacity-building projects would expand avenues for social and cultural engagement, helping migrants and refugees feel more welcomed and connected to their new communities.
What is your ultimate goal and how has the work you’ve done with ADS equipped you for what you would like to do next?
As I near the completion of my social work degree, I aim to apply the skills I’ve gained at ADS in my future practice. I’ve found it empowering to work alongside victim-survivors of DFSV and I’m eager to continue working in this field while also applying my experience with youth.
Please finish this sentence: I love ADS because…
… they have provided an encouraging environment for me to develop my skills as an emerging social worker.